Garage Door Not Closing
Customer Issue: Mr. Forbe’s garage door wouldn’t close after he opened it for less than a minute. The sensor lights were on as normal, and he tested his remote control and wall console in turn.
Our Solution: After confirming that the customer’s sensors were in order, we looked at the door mechanism itself. One of the hinges had come loose, and every time Mr. Forbe tried to close the door it got caught between the panels. His opener’s automatic safety features prevented the door from opening against the obstruction and causing further damage, so the nearby panels were just a little scratched. Replacing the broken hinge solved the problem.
New Garage Door Installation
Customer Issue: The customer wanted a new automatic door built to fit her existing opener, photo sensors, and drive components.
Our Solution: The customer’s opener was a good fit for the Windsor 730 series Steelwood door. With a torsion system and lift cables from the same company, this imitation cherrywood product was installed, secured, and connected with little trouble, and tested thoroughly with pleasing results.
Opener Remote Control Failure
Customer Issue: Opener remote control not working.
Our Solution: We determined that the problem was with the opener’s sensor board after a careful examination of the system. After getting the board replaced, we tested to be sure that everything was working again.
Customer Issue: Chamberlain belt opener – problem with lower limit.
Our Solution: There was a problem with programming the door limit. It was fixed by replacing the circuit board and re-programming.
Customer Issue: Garage door misaligned.
Our Solution: The track was deformed and too damaged for purpose. We replaced to to have the door working smoothly.
Customer Issue: Garage door spring was clearly worn.
Our Solution: His extension spring has lost a great deal of tension, and so we replaced it with a brand new one.